Terms & Privacy

These terms cover orders placed through this website with China Taste, 242 Main Street, Yarmouth, ME 04096. Placing an order means you accept them.

Orders and pricing

All orders are for pickup only. We do not offer delivery through this website. Prices and menu availability are shown at the time you order and may change. If an item is unavailable we will contact you using the phone number on your order.

Your order total is calculated by us, not by your browser, and includes Maine meals tax. Nothing is charged online — you pay at the counter when you collect your food.

Accuracy of your details

You are responsible for giving us a phone number and email address that reach you. We use them to confirm your order and to contact you if there is a problem with it.

Allergies

Our kitchen handles peanuts, tree nuts, soy, wheat, shellfish, fish, eggs and sesame. We cannot guarantee any dish is free of a given allergen. If you have a food allergy, please call us at (207) 846-6888 rather than relying on the notes field.

Misuse

We may decline or cancel orders, and may block a phone number from ordering online, where we see fraudulent or abusive use — including repeated orders that are never collected. That decision is ours and is made by a person, not automatically; it is not a right to cancel that runs the other way.

What we collect

When you place an order, we store:

• Your name — so we can call it out at the counter.
• Your phone number — so we can reach you about the order, and so we recognise you as a returning customer.
• Your email address — to send your sign-in code and your receipt, to tell you when your order is ready for collection, and, if you ever change it, to confirm the new address and let the old one know it changed.
• Your order history — what you ordered, when, and what it cost.
• Your rewards membership, if you join — the date you accepted the terms, which version of them you accepted, and the points each order earned or spent. Your balance is worked out from your orders rather than kept as a separate running total.
• The IP address the order was placed from. Because we take payment at pickup rather than online, this is how we identify patterns of orders that are placed and never collected. It is not used for advertising or profiling.

We do not collect or store card numbers or any payment details, because no payment is taken through this site.

How we use it

Only to take, prepare and hand over your order, to send your receipt, and to prevent abuse of online ordering. We do not sell your information, and we do not send marketing email unless you have separately asked us to.

Who else sees it

Only the services that make the site work: our website host, our database provider, and the service that sends receipt emails. Each of them processes this data on our behalf and is not permitted to use it for anything else. We may also disclose information where the law requires it.

How long we keep it

Order records are kept for as long as we need them for our accounts and tax records. IP addresses are kept for a shorter period, since they are only useful for spotting recent abuse. Sign-in codes expire after 30 minutes and can only be used once.

Cookies and local storage

We use one strictly necessary cookie, which keeps you signed in after you verify your phone number. Staff signing in to the order console get a second one, which never touches a customer’s browser. We do not use advertising or analytics cookies, so there is no consent banner to dismiss.

Your cart is kept in your own browser’s local storage, not in a cookie and not on our servers, so it is never sent to us until you place the order. Clearing your browser data empties it.

Your choices

You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Call (207) 846-6888 or email us and we will handle it. Deleting your details removes your order history, so we will no longer recognise you as a returning customer.

Children

This site is not directed at children under 13 and we do not knowingly collect their information.

Nothing is charged online, so there is nothing to refund for an order you have not collected.

Orders cannot be cancelled through this website. Placing one asks us to cook food, and we begin as soon as it reaches the kitchen. If you need to change or stop an order, call (207) 846-6888straight away and we will do what we can — but if the food has been started we may not be able to, and we cannot promise it either way.

Please call rather than simply not turning up. An order that is never collected has already been cooked and paid for by nobody, and repeated uncollected orders can end online ordering for a phone number — see “Misuse” above.

If something is wrong with your order, tell us at the counter or call the same day and we will put it right — remaking the item or refunding what you paid.